Metro Contracting Ltd. - Your local experts in Maintenance and Access

A Metro staff member is working with equipment in front of a Metro Contracting-branded van.The focus of the image is on a bright red safety barrier, which also has Metro Contracting branding on it.

WHY CHOOSE US

Experts you can trust

With a range of in-house skilled multi-tradesmen, and more than 12 years’ experience in the business, we have experience with every kind of property and problem. Our range of knowledge means you’re choosing the best service for your client when you use Metro.

Small, local and responsive

We correlate your property to our nearest tradesman and respond within four hours to all reactive calls.

High quality solutions that last

Our high quality service minimises stress for all stakeholders involved in your property or construction project.

Fuss-free services

Our efficiency allows you to continue working on your priorities with minimal disruption.

Frequently Asked Questions

What is reactive maintenance, and how does it differ to proactive maintenance?

Reactive maintenance involves responding to immediate repair needs as they arise, addressing unexpected issues promptly. This is in contrast to proactive maintenance, which focuses on preventing problems before they occur through regular inspections and maintenance.

How can reactive maintenance benefit property managers and construction businesses?

Reactive maintenance ensures quick resolution of unexpected issues, minimising downtime and preventing further damage. This approach is cost-effective and allows businesses to address problems efficiently, maintaining the integrity and functionality of their properties.

What types of services do you offer under reactive maintenance?

Our services include but are not limited to plumbing repairs, drainage complications. electrical issues, structural repairs, and other emergency maintenance needs. We aim to provide comprehensive solutions to address a wide range of unexpected problems.

How quickly can you respond to a maintenance request or emergency situation?

We're dedicated to providing a fast, responsive service. We strive to be onsite to your emergency within four hours to investigate the emergency and initiate necessary repairs. For less urgent matters, we schedule appointments at the earliest convenience.

Do you provide 24/7 emergency maintenance services?

Yes – we know how distressing an emergency can be to residents, service users, or staff. We react quickly, at any time of day or night, to ensure you avoid further damage and disruption.

How do you prioritise maintenance requests?

Emergency requests are triaged by our experts to ensure that the most severe and urgent issues are prioritised, with less urgent matters being scheduled within an appropriate timeframe.

Can you customise maintenance plans based on the specific needs of our properties?

Absolutely. We understand that every property is unique, and we work closely with property managers and construction businesses to tailor maintenance plans that suit their specific requirements and budgets. This can include, but is not limited to:

Listed building status stipulations
Insurance necessities
Occupant needs

What do you mean by 'access', and how does it compliment your maintenance services?

Access provision involves facilitating staff or contractors to get to hard to reach areas– these are most often for works at height, but we can also provide access for other hard-to-reach places such as the middle of large bodies of water. We provide scaffolding or cherry-pickers as appropriate to the job specification, including but not limited to:

Length of time that people need to have access for
Budgets involved
The number of staff needing access at any point
The number of works that are taking place

Local maintenance and access provision for the property and construction industries

Experts you can trust

Frequently Asked Questions

Interested in our services?